Why Choose Edge?

Listening. Learning and Delivering. Listening to our clients about what direction they want to go, learning about where they are now and delivering a tailored screening program specific to attaining your goals is what Edge offers their clients. Our ability to focus our efforts on the wants and needs of our clients is what Edge does best. Our focus has been and always will be providing our clients simplified screening solutions at a competitive price and in a timely manner.

Listen

We listen to your specific goals. . . Do you prefer a Web-based program, an IVR system, email, fax – or a combination of some type? Would you like to operate “pre-hire” or “post-hire”? Do you want to centralize or decentralize your process, or do you want to divide it according to districts, regions and individual locations? Do you want to integrate with a commercial or proprietary HRIS program, a third party provider of assessment tests or other databases? To understand your requirements, we must first listen as you describe your unique needs and goals.

Learn

We then learn from the departments that are influenced and/or impacted by your background screening program. For larger clients, it usually requires meetings with the human resources, operations, and loss prevention departments. For smaller clients, it generally means we learn how best to deliver our service for the one person who handles it all. Regardless of the size of your company, we know that the service you deliver to your customer is the most important job at hand. We have to perform so nothing slows down your operation. By meeting with all of the pertinent parties, we can identify the best way for each department to meet their own individual needs, while also obtaining the overall company goal. We must clearly understand expectations before we can deliver a successful screening program.

Deliver

We deliver what we promise. From the beginning, our account manager and customer service representative work to ensure proper implementation is provided, responsive service is always available, and daily expectations are continuously met. We not only deliver accurate information fast – we do it the way you need it done – because we listen and learn.